Virtual Contact Center

○ Multiple phone lines for your business
○ Route calls to your cell or multiple phones
○ Send and receive text messages
○ Screen out telemarketers
○ Record and monitor calls
What's Inside

Overview

IVRs: Record & Greet

Welcome your callers to your business with greetings and learn about their questions by recording all calls.

SMS Messenger

Easily send and receive SMS and picture messages on business lines from one single dashboard.

Record, Greet & Whisper

Welcome your callers to your business and learn about their questions by recording all calls.

Call Routing

Easily define tiered, cascading ring groups with priorities, quotas, schedules, and even skill-based routing calls and texts. Round robin and simul dial too!

Call Tracking

Track calls by issuing a unique phone number for ad campaigns, such as Google Ads, Facebook ads, and direct page visits.

Business Hours

Set custom business hours and create answering schedules for departments and teammates.

Most companies need to track multiple numbers. We make it easy.
UpEngine's Talk platform is just what we needed. I had no idea that business lines get so much spam!! Once we set up our phone tree (IVR) our spam calls disappeared overnight and we were looking forward to answering the phone again. I so recommend! Thanks!
Joeleen Neal
Sunfire Specialty Cleaning

Pricing

Get a business number that grows with you!
Standard
$29/user
1 Local or Toll-Free Phone Number Included
$4/mo per additional local number
$5/mo per additional toll-free number
1000 Local Inbound Minutes Included
4¢/min Toll-Free Calls
Unlimited Inbound SMS
4¢ per Outbound SMS
IVR Tree Builder
Call Recording
Many More Features*
More Pricing Details
Get Started
*Price does not include usage fees for all features. To learn more, please click "Get Started" or contact us.

Frequently Asked Questions

Is there a long term contract?
No. Service agreements are monthly and can be cancelled at any time.
Do I own my phone number(s)?
Yes, you are able to port out your phone numbers to another platform or phone carrier upon request.
Where do your phone numbers come from?
Our service is built on Twilio's platform for telephony developers.
What is an IVR system?
Interactive Voice Response is a technology which allows incoming callers to navigate a phone system with their dial pad to route their call to the appropriate extension (for example: press 1 for sales, press 2 for accounting etc.)
How do I access my voicemails?
You can set email or sms notifications for new voicemails. Notifications include a link to the voicemails. You can also access all your voicemails, call logs and recordings on your dashboard. You can even set calls to go to your cell phone's voicemail and listen to them as you usually would.
Are you able to create voicemails and greetings for me?
Yes for a small fee we will create custom greetings for your business IVR system. You can also record your own voicemail greeting (in MP3 format) and upload via your dashboard.

Getting a Logo is Easy

Have a question we haven't yet answered? Please contact us directly.